Returns & Exchanges
At Mila & Rose®, we want you and your little ones to love every purchase, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your order isn't a perfect fit, our streamlined process ensures a quick resolution so you can get back to what matters most.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products show no signs of wear.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your items, we will process your refund or ship out your exchange within 5-7 business days.
